Our Services

Our services

We offer comprehensive warranty solutions and product design, on a global scale, collaborating with OEMs, franchised and independent dealers to optimise standard warranty offerings and providing customer care products designed to drive increased sales of new, used and imported vehicles.

Our leadership team brings a wealth of industry expertise, specialising in the development and implementation of effective motor related solutions across the globe. Our multilingual technical claims engineers and administrative staff work actively to deliver an exceptional experience to your sales and aftersales teams, and most importantly, we ensure that we work as an extension of your business providing your customers with the best level of service.

Our leadership team possesses a collective industry experience of 100+ years

Product management

Through our extensive partnerships with leading international insurers, we offer customised solutions and cost-effective structures to support and mitigate risks for your customer care products. We closely monitor performance throughout the entire program, guaranteeing competitive premiums and high levels of customer satisfaction. We operate with transparency, providing our partners with tailored performance analytics with the ability to generate claims reports at a granular level by OEM part number.

Multilingual contact center

Our highly qualified multilingual technical engineers and customer care team are available 24/7 365 days a year ensuring your customers receive a best-in-class service.

Custom-built warranty management platform

Our state-of-the-art platform iProtect, utilises cutting-edge cybersecurity measures to ensure the safety and integrity of your data with integrated AI enhancing efficiency and reporting. iProtect is user-friendly, requires no training to operate, supports 90% of all languages and currencies, simplifying the process of registering sales and processing warranty claims, allowing for seamless transactions on a global scale.